We will close for the Festive Season at 12pm, 21/12/18 and re-open 07/01/18. Online orders for 2018 delivery should be placed by 12pm, 17/12/18.


1. Establish what student has taken, when, and how much. Emergency services will need to know this information.

2. Call 13 11 26 Poisons Information Line for advice regarding poisonings and suspected poisonings.

3. Call Triple Zero (000) or 112 from a mobile phone if student becomes unconscious, changes behaviour, has difficulty breathing or is psychologically volatile. Provide reassurance while waiting for ambulance.

    Frequently Asked Questions

    What are poisons and harmful substances? Pharmaceuticals (prescription or non-prescription drugs), chemicals (including household and industrial cleaning products), some plants and animal venoms.

    How can I tell if someone has taken poison or another harmful substance? They may vomit and have abdominal pain. There may also be empty containers nearby.

    Should I make a student throw up? No. Making them vomit can cause more damage to the throat or block their airway. If they have swallowed something corrosive, the liquid will burn the throat on the way back up, causing more pain and distress.

    Should I give them something to drink? No. Do not give them anything to drink.

    Why call 000 if the situation changes? The substance could be extremely harmful and they may need urgent medical attention.